Global Services is critical to customer satisfaction and success. Plateau is committed to expediting tangible business results of our customer’s talent management solutions by offering comprehensive professional services, managed services, training, and customer support. Our experience is unmatched in successful partnerships with customers of all sizes, including some of the world’s largest corporate, government and nonprofit organizations.

According to 2007 LMS Customer Satisfaction Study: An Industry Analysis of the Customer Experience with Learning Management Systems, by Bersin & Associates, customers rated Plateau the overall Global Enterprise Customer Satisfaction Leader.

Plateau Professional Services

• Performance and Strategy Services
• Implementation Services
• Post-Implementation Services

Hosted & Managed Services

• iContent®
• Learning and Performance Process Outsourcing
• Infrastructure Hosting
• OnDemand Services

Knowledge Services

• Plateau Global University
• Training Consulting and Customization Services

Customer Support

• Self-Service Resources
• Help Desk Outsourcing
• Live Support