Well-trained users are critical to achieving business success. Plateau’s Knowledge Services Organization (KSO) offers a comprehensive catalog of task-based training courses developed for rapid customization. Plateau Global University (PGU) offers classroom, self-paced, onsite, and virtual learning to suit any learner preference. PGU also offers a technical certification (IQ Program) for in-house experts on Plateau products, extending the strategic value of the software. KSO’s consulting and customization services provide expert resources to help customers with their training strategy and training material development.
Plateau Global University
Plateau Classroom Learning
Our expert trainers lead informative, enthusiastic classes, using multimedia presentations, engaging demonstrations, and hands-on labs. Classes are interactive and designed to suit the individual needs and specifications of each client. Train-the-trainer classes are also available upon request.
Plateau On-site Learning
Need to train your entire project team or multiple employees who reside in the same office? Plateau will bring our Classroom Learning to your office.
Plateau Blended Learning Program
This affordable and flexible training program brings our current instructor-led Plateau Application Classroom training to our customer’s desk top – no travel required. The delivery approach is optimal for customers who have a disbursed team across the country or around the world. Plateau Blended Learning Program provides a dynamic learning experience through an interactive online learning format that is delivered by our expert instructors - LIVE. Students have the flexibility to study, assess, and apply tasks and concepts on their own schedule. Course topics are more complicated and provide more detailed instruction on performing tasks.
Plateau Virtual Learning
This effective virtual classroom includes engaging content and lots of chances for questions and answers with a live instructor online. Courses will cover low technical or simple conceptual topics.
Plateau Self-Paced Learning
Plateau Self-Paced Learning provides a variety of options for the learner to get ramped up on tasks, concepts and product functionality. This learning approach is available in the following formats: Web-Based Training (WBT), Job Aids, and Reference guides.
Implementation Qualification (IQ) Program
Plateau's Implementation Qualification (IQ) program is specifically designed to provide customers and chosen integration partners with knowledge about Plateau's Global Services Implementation methodology, product functionality, technical knowledge, and best practices used during implementations. The IQ program is comprised of three tracks that focus on varying aspects of an implementation, including:
- Functional Track - for Project Managers and Business Analysts
- Technical Track - addresses installation, customization, migration & integration issues
- Train the Trainer Track - highlights Plateau's training methodology
Create In-House Experts
The IQ program allows customers and partners to certify in-house experts on Plateau, extending the strategic value of the software while lowering ownership costs. These experts can take ownership of the software after implementation is complete in order to better utilize the system to meet corporate business objectives .
Training Consulting and Customization Services
To ensure that your organization has a training strategy that will result in a successful implementation, KSO Training Consulting and Customization services will help customers develop a training strategy that is specific to the organizations needs. This strategy can include:
- A needs analysis to determine relevant organizational and job-based course topics
- An audience analysis to determine the appropriate delivery methods for training
- Developing a training implementation plan and timeline
- Designing training materials to fit the organization’s training needs
For more information, please email training@plateau.com.
