Singapore Airlines Chooses Plateau Systems for Enterprise-Wide Learning Management
Major Asia-Based Win Continues to Fuel Plateau's International Growth
Arlington, Va. • October 3, 2005 - Plateau Systems, a leading provider of software for developing, managing and optimizing organizational skills and talent, today announced that Singapore Airlines has selected its learning management software to bolster training and development for its 29,000 global employees, including its mechanics, pilots and customer facing personnel.
Servicing over 90 destinations in nearly 40 countries, Singapore Airlines is one of the most respected travel brands in the world. It ranked #28 on Fortune Magazine's All-Stars list of Global Most Admired Companies, and was named the World's Best International Airline for the 10th consecutive year by Travel & Leisure Magazine. The company has earned its stellar reputation by maintaining a distinguished safety record and providing impeccable service to its customers – onboard its planes, at the check-in counter and via its call centers.
"Safety and customer service are fundamental business drivers at Singapore Airlines," said Singapore Airlines' Senior Vice President Human Resources, Loh Meng See. "By deploying Plateau's software across our entire global enterprise, we are bolstering our industry leading capabilities in the people areas."
Singapore Airlines plans to use Plateau's learning management system to deploy and track mission-critical training to its flight mechanics, flight crew members and reservation personnel. Training will range from repair procedures for aircraft engines, safety procedures for flight attendants and reservations system training for call center personnel. Plateau's proven success working with large complex organizations was among the key reasons Singapore Airlines selected Plateau.
"Singapore Airlines is an extremely well run company, and should serve as an excellent example to other companies looking to deploy our solutions in Asia or within the aviation industry," said Paul Sparta, chairman and CEO of Plateau Systems. "The airline conducted a very thorough evaluation and selected Plateau for our enterprise service oriented architecture, our deep functionality and our track record of success with similar global companies."
About Plateau: Plateau is a leading provider of adaptable Web-based software for developing, managing and optimizing organizational skills and talent to increase workforce productivity and business operations performance. Plateau's software is being used by some of the world's largest, most successful enterprises, including the American Red Cross, General Electric, Internal Revenue Service, and Wendy's International. Industry analysts, including Forrester Research and Bersin & Associates, have rated Plateau a leader in functionality, technology, and customer satisfaction. The company is headquartered in Arlington, Va. For more information, please visit www.plateau.com.
About Singapore Airlines: Singapore Airlines is one of the world's leading airlines, incorporated in Singapore and operating, as a Group, to a network of 91 destinations in 37 countries around the world. The Airline is the world's most awarded airline, and operates a fleet of 90 passenger aircraft, the average age of which is just five and a half years. Singapore Airlines employs 28,400 staff across its Group of companies, which includes subsidiaries such as Singapore Airlines Engineering Company Ltd, Singapore Airport Terminal Services Ltd, Singapore Airlines Cargo Pte Ltd and SilkAir, among others. Singapore Airlines has been consistently profitable and is one of the world's most profitable airline transport companies.
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