The strategic management of talent is critical to consistently deliver high customer service and profitably expand operations. As a result, the need to manage performance, align goals, target development and proactively manage succession planning is more important then ever before.to financial institutions. Plateau provides best-in-class, integrated performance, learning and career and succession management solutions.
Accountability and regulatory compliance are also key issues in the Financial and Insurance industries. Sarbanes-Oxley lays out specific provisions for the retention of documents and records, and creates a higher level of transparency that corporations can best achieve by proactively measuring their qualitative and quantitative performance. International regulations such as the Basel II Capital Accord have also compelled Financial Services companies to reconsider their methods for tracking and reporting on market conditions and adopt consistent risk management practices for managing exposure to operational or market risks.
According to industry analyst Gartner Inc., the rise of these regulations has led many Financial Services firms to implement an enterprise-wide Learning Management System. "From a corporate perspective, an LMS enables one master view into every business unit about the status of compliance that is achieved via training and knowledge transfer."
Key Benefits:
- Time-stamped audit trails for all learning events and process changes
- Security for records and ability to ensure the validity of electronic documents for auditing purposes
- Ability to more effectively manage workforce performance, align goals, and target development
- Proactive succession planning for critical job positions
Plateau's Financial and Insurance customers include:
- AmSouth
- Commerce Bank
- Federated Insurance
- GE Commercial Finance
- GE Consumer Finance
- GE Insurance Solutions
- Morgan Stanley
- Mutual of Omaha
- Oppenheimer Funds
- Rockland Trust
- Royal Bank of Canada [212 Kb .pdf]
- Wright-Patterson Credit Union

