FAQ
Is there a dress code?
Conference attire is business casual. Meeting room temperatures care cool, and the climate can vary. We suggest that you wear or bring layers for comfort. Please note that our Insights Gala on Wednesday
What is the weather like in San Diego?
San Diego enjoys beautiful weather year round with an average daily temperature of 70.5 degrees but October is considered by some as the best time to visit San Diego because the hottest days of summer are gone and the crowds have thinned out. Average high is 75 F and average low is 60. Click here before you depart to check the weather report
What are the dates of the conference?
October 17 – 20, 2011. Below is the general agenda for Insights
• Sunday/Monday – pre-conference classes & User Group Meetings
• Monday, October 17 – Kicking off Insights with a Welcome Reception at Hotel Del
• Tuesday, October 18 – Keynotes in the am/breakouts in the afternoon. Evening on own - we will have shuttle service to Coronado & Gaslamp area
• Wednesday, October 19 – Keynotes in the am/breakouts in the afternoon. Evening will be Plateau Gala at the Hotel Del
• Thursday, October 20 – keynote and breakouts – closing ceremonies at 11:30 am
How does Insights differ from a training class?
One-day seminars and training manuals provide you with the basics. But, as we all know, a basic overview is not enough to make the most out of your investment. That’s why the Insights agenda is organized around educational and networking opportunities designed to connect you with the right people and the right solutions.
You’ll leave the conference with contacts from companies that have faced the same situations you may be facing now. That’s why many companies look at Insights as a valuable investment and budget for this event each year.
What's included in my registration?
Your registration payment will cover conference materials, conference sessions, event giveaways, program meals, and our special events. It does not include hotel room or incidentals.
How do I book the hotel discounted rate?
Click to here register, and then follow the instructions for reserving a room. For the special Insights rate use the group code: Insights2011
When will the agenda be posted?
There will be a conference agenda posted to help you plan your time and travel. It will be updated as content is approved and scheduled, please check back frequently.
Will I receive confirmation of my conference registration?
An e-mail confirmation will be sent to you after you register and payment has been received.
What if I need to cancel my registration?
Cancellations received on or before September 30, 2011 must be in writing via email and will be charged a $175 processing fee. Confirmed registrants who cancel after September 30, 2011 or do not attend will be charged the full amount. You are welcome to send a substitute attendee at no charge if you forward us written notification no later than two weeks prior to the conference.
What if I need to cancel my hotel reservation?
The room deposit is refundable if notice is received at least seventy-two (72) hours prior to arrival and a cancellation number is obtained.
Do I need to give a credit card to reserve my hotel room?
A credit card will be needed to confirm your reservation on the website. All major credit cards are accepted. If you are government employee, your credit card will be used to hold your reservation but will not be charged until you arrive.
Do I need to wear my badge?
Please wear your conference badge to all group functions and meetings so that you can be readily identified as an attendee of the Insights Users Conference.
Is there handicapped accessibility at the hotel?
The hotel is in full compliance with the Americans with Disabilities Act, and special rooms are available upon request. Please note any requests on your registration.
What time is check-in and check-out at the Hotel?
Check-in time is 3:00 pm and check-out time is 12:00 pm.
What ground transportation information do you have?
San Diego International Airport (Lindbergh Field) is just 15 minutes away from the Hotel del Coronado and there are numerous ground transportation options:
- Super Shuttle Van Service - Super Shuttle goes to the hotel. Please make reservations in advance by calling1-800-258-3826. The cost from San Diego Airport: Approximately $16. **This service may make stops to accommodate other passengers.
- Del Express Shuttle - The airport and around town shuttle can be reserved by calling 888-364-2315. The cost for the shuttle is $32 one way for a party of up to 5 people and $64 roundtrip. You may also contact Del Concierge at concierge@hoteldel.com or 800-HOTEL-DEL.
- Car Services - Taxis are available from San Diego Airport for approximately $30 each way (multiple riders may incur an additional fee per person)
- Driving Directions From San Diego International Airport
Exit the airport by turning left onto North Harbor Drive. Travel approximately 1.4 miles, and then turn left onto West Grape Street. Travel approximately 1/2 mile, and look for the Interstate 5 South on-ramp, accessible from the far- right lane. Merge onto Interstate 5 freeway, traveling south. Travel approximately three miles (through Downtown San Diego) until you see the California 75 - Coronado Bay Bridge exit, accessible from the far-right lane. Merge onto California 75 Coronado Bay Bridge. (No toll is required). After driving over Coronado Bay Bridge, stay to the left on Third Street. Travel approximately 0.10 mile on Third Street, and turn left onto Orange Avenue. Follow Orange Avenue approximately two miles to the Hotel del Coronado. The resort main entrance is just past R. H. Dana Place to the right.
What are the parking rates at the hotel?
We have negotiated a special reduced rate for Insights attendees:
• Valet parking - $25.00/night
• Self parking - $15.00/night
Can I bring a guest to the conference?
You are welcome to bring your guest to the resort, but they will need to purchase a special companion pass if they would like to attend special Insights events. The companion ticket (fee of $200) includes all breakfast and lunches, Monday’s Welcome Reception and Wednesday’s Evening Event – Insights Gala. The Companion pass does not get your guest entry into the conference sessions or workshops.
