iContent does more than help you manage your content. The iContent CaaS model also works to improve the performance of your content for an effective content-consuming experience and successful online learning strategy.

Improving Delivery Performance - Content Distribution Network (CDN)

Many organizations have employees all over the world who need to complete online learning. In order to effectively provide online content to a globally dispersed workforce, a Content Distribution Network is essential. Not only does it make content more easily available throughout the world, but a CDN will increase the speed of delivery anywhere and alleviate bandwidth constraints. The end-user experience improves by more than 60% by hosting content in a network supported by a CDN.

iContent has partnered with Akamai, provider of the largest on-demand distributed computing network, to improve content delivery and performance. With thousands of servers in over 70 countries, users are able to pull and cache their assigned content to the edge server geographically closest to them, making content consumption rapidly faster and efficient. This also helps avoid bandwidth spike events that would normally overload or slow a standard content server.

Improving Content Performance – “We make it work”

In the simplest form, Content as a Service is “give us your content, we make it work.” Most companies struggle with their content performing the basics: launching, tracking, recording completion, and otherwise behaving as expected. With the iContent solution, technical content experts take the wheel in testing, validating, updating and deploying your vendor and custom content. They are there to help guide your content development and implementation, and to provide feedback for improvement when content performance issues arise.

The Value of Improved Delivery and Content Performance

The ultimate goal of online training is to provide end-users with relevant, quality content that they interact with, learn from, and apply in their everyday tasks.

The real value behind improving the technical performance and delivery of content lies in the effectiveness of the training and the impact it makes on the end-users. If the content is functioning as expected and delivery is prompt, end-user acceptance and use of the content is more likely to increase.

Additionally, with organizational learning and development administrators less burdened by the technical aspects of content management and delivery, they can be more focused on developing and purchasing the content that is relevant to their companies’ needs. The combination of good quality content with improved performance sets the stage for the most effective learning environment.

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