This is the core iContent Service offering, which covers the management, testing, validation, deployment and security for all online content. Technical content experts work with the organization ensuring content launches, tracks, bookmarks, and marks complete. Additionally, the service supports and applies all content updates. The iContent experts remove the need for organizations to train and staff internal content experts. Instead, organizations may now focus more on the accuracy and relevance of the content.
On-Demand & Manage - iContent consolidates an organization’s content titles in one On-Demand location and manages ongoing updates to the organization's content repository. This guarantees that a customer’s content is current and accurate. The management of titles extends to all vendor and custom content.
Test - All content is tested and validated for “launch, play, and track” to ensure effective operation with the customer learning application.
Deployment - The iContent service automatically deploys content metadata required by the learning application to the customer learning management system (LMS) database, via Plateau’s unique Asset Synchronization service. This ensures all content is in the correct catalog for users to easily find and consume.
Entitlement - The entitlement layer provides the content security necessary in a CaaS model. Content is launched seamlessly by the end user through the iContent Entitlement service, ensuring the organization's content is only accessible to their "entitled" end-users. Additionally, the entitlement service allows administrators to manage the number of licenses available to the organization. Administrators now have a view into how many titles were taken and how many licenses remain.
Delivery - iContent’s On-Demand environment is backed by Akamai’s Content Distribution Network, or CDN. Content delivery is managed via the Akamai CDN to ensure fast, reliable worldwide distribution. Akamai is a global network of caching servers that improves the content load time by serving the static course material from the caching (edge) servers.
The iContent eCommerce Portal offers a single location where customers can preview and purchase over 20,000 content titles from numerous content vendors. Our partnerships with industry-leading content providers allows you to build a unique and diverse learning catalog for your organization, all in one place. The Portal provides a shopping-cart experience with flexible payment options (Credit Card, PO, Flex card, etc). Once registered, users may view prices, previews, and search for available titles. Titles are grouped by vendor or subject area and may be purchased individually or in bundles. Users may register for free for a trial of the iContent Portal and iContent Learning at plateau.com/icontent.
iContent Learning provides a basic learning platform, enabling organizations without an LMS to provide a browser-based platform where individual learners may launch and track content. This service fills a need for organizations that do not have their own LMS or that want to use a separate low-cost solution for an identified group of end users (i.e., learners external to the organization). iContent Learning also provides reporting for users and administrators to report on learning history. If there are multiple distinct groups, different sites can be deployed with separate branding styles (colors, logos, etc.). iContent Learning is built on the same platform as the enterprise version of the LMS, providing a robust and scalable architecture. Using the same platform also allows for an easy migration path to Plateau’s OnDemand or Enterprise Talent Management systems when the organization’s functional needs expand.
- Fully On-Demand and Managed Service for Online Content
- Configurable User Interface Branding and Landing Page
- Upload or User Self-Registration
- Catalog Search
- Learning Plan to Launch Online Content
- Recording of Learning History
- User and Administrator Reports
- Enterprise Solution Base to Support Future Needs and Expansion
The iContent Storefront allows organizations to setup their own eCommerce Portals to sell their content to internal or external users. Organization-specific Portals can be branded with the organization logo, colors and font, to represent their look and feel. iContent offers the learning platform that end-users access to launch and complete the online learning purchased. The Storefront monetizes internal knowledge assets and allows organizations a quick and easy way to train communities with a revenue generating solution.
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